First Aid Booklet

Measuring our performance

Customer Reviews

Customer Quality Visitation Reports (CQVRs) help facilitate a conversation about your program. We take ratings and comments seriously in order to measure and track how you value our solutions and services . CQVRs help us: Maintain healthy, regular communications with you. Learn about concerns so we can take action in a proactive manner. Measure our performance and adhere to ISO principles. Discuss additional solutions that address your operational needs. Recommend inventory adjustments based on your current and projected business conditions. *Net Promoter Score is a proven method companies worldwide use to measure and improve loyalty. A 69 out of 100 is considered exceptional. 100 NPS* of ITU AbsorbTech First Aid products and services.

Our First Aid Specialist makes sure cabinets are full and checks expiration dates and eye wash stations. We always get excellent service. Our First Aid Specialist only stocks cabinets with pre-approved supplies. ITU First Aid is a great program – cabinets are always tidy and stocked.

Kathryn McNaugten, Mckay Electric

We never have to worry about our products being out dated or running out of anything. I would recommend ITU First Aid to any colleague. Any other company would be a waste of time and money. Michelle, FABCO Equipment

Mike First Aid Specialist Elk Grove Village, IL

Mike Gallo services our business with First Aid supplies monthly. We have been more than pleased with the efficiency and care taken to our facility.

CQVR from Jan 2021

Casey F.