Nestle Renewal Book

Measuring our performance

Solid waste reduction

at Nestle USA

at Nestle USA

Our Environmental Engineer, Jodi Drew , is available for any solid waste, solvent recovery & compliance questions.

Our programs have a measurable impact in pounds of solid waste diverted from landfill . Through the use of these programs, your facility is: Diverting non-hazardous fluids from landfills and sewers. Supporting sustainability objectives (ISO 14001) by conserving water, air, and utilization of raw materials. Eliminating costly waste disposal, manifesting, incineration.

Customer Quality Visitation Reports (CQVRs) help facilitate a conversation about your program. We take ratings and comments seriously in order to measure and track how you value our solutions and services . CQVRs help us: Maintain healthy, regular communications with you. Learn about concerns so we can take action in a proactive manner. Measure our performance and adhere to ISO principles. Discuss additional solutions that address your operational needs. Recommend inventory adjustments based on your current and projected business conditions. *Net Promoter Score is a proven method companies worldwide use to measure and improve loyalty. A 69 out of 100 is considered exceptional. 100 NPS* from Nestle USA Ratings of ITU AbsorbTech and its services.

Your 2019 results Nestle USA diverted the following solid waste from landfills through ITU AbsorbTech service programs: 53,793 lbs. of waste oil absorbents

Solid Waste Reduction Report for Nestle USA

0 1000 2000 3000 4000 5000 6000 7000 Jan '19 Feb '19 Mar '19 Apr '19 May '19 Jun '19 Jul '19 Aug '19 Sept '19 Oct '19 Nov '19 Dec '19 Jan '20 TM

POUNDS OF SOLID WASTE

CQVR from Nov 2019

SorbIts ®