Western Building Products Program Summary

Measuring our performance at Western Building Products

Solid waste reduction at Western Building Products

Our Environmental Engineer, Jodi Drew , is available for any solid waste, solvent recovery & compliance questions.

Your 2019 results

Our programs have a measurable impact in pounds of solid waste diverted from landfill . Through the use of these programs, your facility is: Diverting non-hazardous fluids from landfills and sewers. Supporting sustainability objectives (ISO 14001) by conserving water, air, and utilization of raw materials. Eliminating costly waste disposal, manifesting, incineration.

Customer Quality Visitation Reports (CQVRs) help facilitate a conversation about your program. We take ratings and comments seriously in order to measure and track how you value our solutions and services . CQVRs help us: Maintain healthy, regular communications with you. Learn about concerns so we can take action in a proactive manner. Measure our performance and adhere to ISO principles. Discuss additional solutions that address your operational needs. Recommend inventory adjustments based on your current and projected business conditions. *Net Promoter Score is a proven method companies worldwide use to measure and improve loyalty. A 69 out of 100 is considered exceptional. 96 NPS* of ITU AbsorbTech and its products and services.

Western Building Products diverted the following solid waste from landfills through ITU AbsorbTech service programs: 25,512 lbs. of Industrial wiping towels

Sample CQVR

Solid Waste Reduction Report for Western Building Products

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POUNDS OF SOLID WASTE

Towels