Wenthe-Davidson Program Summary

Measuring our performance at Wenthe-Davidson

Solid waste reduction at Wenthe-Davidson

Our Environmental Engineer, Jodi Drew , is available for any solid waste, solvent recovery & compliance questions.

Your 2019 results Wenthe-Davidson diverted the following solid waste from landfills through ITU AbsorbTech service programs: 1,208 lbs. of industrial wiping towels 907 lbs. of waste oil absorbents 138 lbs. of mop heads

Our programs have a measurable impact in pounds of solid waste diverted from landfill . Through the use of these programs, your facility is: Diverting non-hazardous fluids from landfills and sewers. Supporting sustainability objectives (ISO 14001) by conserving water, air, and utilization of raw materials. Eliminating costly waste disposal, manifesting, incineration.

Customer Quality Visitation Reports (CQVRs) help facilitate a conversation about your program. We take ratings and comments seriously in order to measure and track how you value our solutions and services . CQVRs help us: Maintain healthy, regular communications with you. Learn about concerns so we can take action in a proactive manner. Measure our performance and adhere to ISO principles. Discuss additional solutions that address your operational needs. Recommend inventory adjustments based on your current and projected business conditions. *Net Promoter Score is a proven method companies worldwide use to measure and improve loyalty. A 69 out of 100 is considered exceptional. 96 NPS* of ITU AbsorbTech and its products and services.

Sample CQVR

Solid Waste Reduction Report for Wenthe-Davidson

300

250

“

TM

200

Wow, I wish we would have switched our uniform service to ITU years ago. Their service is so much better than any of the other companies I have worked with (there have been 3) I can’t believe it. I spend so much less time on uniforms - fewer complaints, almost no missing items at delivery, and a very quick fill time for new employees - it is amazing. Jessica and her team made the switch basically seamless and she is quick to respond to any questions I have or issues that do come up. We have also done some direct purchase of items and have been very happy with them. I highly recommend Jessica and ITU!

150

100

50

POUNDS OF SOLID WASTE

”

0

Oct '19 Nov '19 Dec '19 Jan '20 Feb '20 Mar '20 Apr '20 May '20 Jun '20 Jul '20 Aug '20 Sept '20 Oct' 20

Rebecca Wincell - Wenthe Davidson

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